Returns & Exchanges

At CopperJoint, we stand behind the quality of our copper-infused products and offer a 30-day satisfaction guarantee to ensure you find the perfect fit for your recovery needs. If you are not completely satisfied with your purchase, we make the return and exchange process simple and hassle-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.